Core Values, WOW Service
The core values at ClickPoint were created by the entire team and voted on based on the relevance to our mission. We believe our core values are what make us unique and define our company culture, service, and technology.
These are the ten core values that make up ClickPoint:
- Be Positive Leaders that Effect Change
- Exceed Customer Expectations through WOW Service
- Embrace Challenge and Change
- Creativity Matched with Passion
- Help Our Community
- Develop Software that is Best of Class
- Support One Another
- Create Fun and Welcome Teamwork
- Open and Respectful Atmosphere
To find out more about the ClickPoint culture read some of our blog articles or find out what our team members read to improve themselves:
ClickPoint Required Reading:
Total Required Reading: 7
Delivering Happiness: A Path to Profits, Passion, and Purpose
Tony Hsieh writes one of the best books you will find on successful corporate culture. This book has helped shape part of the ClickPoint culture and helped us put service first. A great read for any company looking to put service and culture before profits.
Drive – The Surprising Truth About What Motivates Us
Daniel Pink gives us insight into what really motivates employees and team members. This book provides valuable insight into the world of intrinsic motivation, mastery, purpose, and all of the drivers behind motivating your company to new heights.
Mark Murphy writes about getting your team to put up big goals and challenging everyone in your organization. This book has helped ClickPoint team members put up huge goals that have resulted in some of our best products and services.
Exceptional Service, Exceptional Profit
Micah Solomon reveals all the secrets to creating a customer first organization. This book is packed with examples of how amazing service should be the cornerstone of your business. Example after example of the most successful companies using the same methods to provide anticipatory service. Learn how to get buy in from your team and create a name for your business simply by providing the best possible customer service.
The First-Time Manager
Authors Loren B. Belker and Gary S.Topchik. The text provides novice managers with concrete examples, solid discussions, helpful suggestions and insights on a wide menu of corporate challenges.
90 Days to Success as a Project Manager
"90 Days to Success as a Project Manager" will help first-time project managers hit the ground running with any project during the critical first 90 days on the job. The book introduces readers to, and is organized around, the five keys to successful project management: initiating, planning, executing, monitoring and controlling, and closing the project.
The Guerrilla Marketing Handbook
This book will guide marketers into the world of positioning and selling products and services. The authors lead the reader step by step through the process of developing a marketing campaign. They offer detailed descriptions of more than a hundred marketing tools from contests to affinity programs, from direct mail to billboard advertising. Anecdotes, graphics, and rules of thumb are also included.
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