Call Center Form
LeadExec call center form can accept leads using an inbound call center or it can be used with an outbound predictive dialer.
The call center form is used to submit leads into LeadExec and capture a response back. The response will walk the call center associate through the process of finding the right customer to connect the call to. This process closes the loop for inbound and outbound call centers. It allows your call center team to quickly submit leads into LeadExec and it guides them towards the appropriate steps to ensure your calls are connected.
Benefits:
- Capture offline calls from radio, television, and print advertising
- Route and record calls based on zip code, request, and more
- Get complete call routing reporting in one solution
