As a user, quickly access your calls via the Call History panel located in the upper left-hand corner of your screen. Opening the Call History panel displays the most recent call activity with the newest entries at the top.Read More

Duplicate Check is a set of rules and fields you can add to a checklist to prevent duplicate leads being added to ClickPoint. This can be a very important piece to managing Sales Leads as this will remove any duplicate leads and will remove the possibility of possibly working the same lead multiple times or…Read More

The team at ClickPoint is happy to announce the new RingResponse User Statistics Report that highlights dialing statistics in the ClickPoint lead management software.  This report includes critical information about both outbound dialing and inbound call routing, with the ability to toggle between the two.  Management can easily track total talk time, abandoned calls, transferred…Read More