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Gabriel Buck

Gabriel Buck

Combining years of startup entrepreneurial spirit, with hard work and a healthy dose of passion, Gabe has created a winning culture at ClickPoint Software. He is passionate about lead management, customer service, easy-to-use software design, and creating tools that help marketers create more valuable leads. You can find him in the trenches looking to improve any sales or marketing process in need of improvement.

New Feature

ClickPoint Releases New Inbound & Outbound Call Statistics Report

May 29, 2020New Features & Updates
Use this report to view detailed statistics on incoming calls, outgoing calls and call transfers across your sales team. What is this report for? This report can be used by sales managers and marketing teams to view detailed statistics of individual inbound and outbound calls that take place with ClickPoint Software. Filter Options Date View…Read More
New Feature

ClickPoint Releases Feature – Redirect Calls in Inbound IVR / Call Routing

May 04, 2020New Features & Updates
Redirect a call to either an external phone number or to another call flow. Redirect Node How to Use This Node Redirect Settings Redirect Type To a Call Flow – Redirect this call to another enabled Call Flow within your ClickPoint account. Pass Variables – If you have captured any variables from the Gather Node etc. they carry over…Read More
New Integration

ClickPoint Announces Office 365/Outlook Calendar Integration

May 04, 2020New Features & Updates
Sync your appointments created in ClickPoint with your Office 365 Calendar Users can sync their Appointments made via Actions, the Main Calendar, the Lead Manager Screen, or the Lead Details Screen to their Office 365 Calendar. Setup This feature is available for use to any user who has an active user seat within ClickPoint. To configure, navigate to the Integrations page…Read More
New Feature

ClickPoint Releases New Duplicate Lead Appending & Merge

Apr 07, 2020ClickPoint News / New Features & Updates
Coming April 9th Using Duplicate Check Actions Duplicate Actions give you, as an administrator, the ability to decide how you want to treat duplicate leads added to your account. With this functionality, you can take duplicate added leads and append or even replace lead field data for an existing lead. Key Terms Select Target Lead…Read More
Software Update

ClickPoint Releases Mobile Text SMS for ClickPoint Lead Management

Jan 07, 2020New Features & Updates
Recently the ClickPoint Team announced a new Text SMS feature released on 10-23-2019 that is available for immediate use with the ClickPoint lead management solution. Text SMS for Mobile Mobile texting allows customers to utilize the ClickPoint mobile application via iPhone or Android for sending and receiving text messages.  Best of all the feature tracks…Read More