CertainTeed, a high quality exterior and interior building products.
CertainTeed required a field service lead management system for delivering leads to their contractors who purchase their building products. The field service lead management solution needed to be easy-to-use and one that would allow them to deliver leads to contractors throughout the US, based upon their specific requirements. Some contractors wanted their leads emailed to them while others wanted to use a web portal for managing their leads. ClickPoint provided them with the options they needed to get leads to their contractors in seconds and make sure they were followed up on.
“We have used the branded lead management solution for our contractors and it has really made it easier for them to work their leads. Having it branded means a lot to us and the success of our program.” Monica Brogan, CertainTeed Corporation Manager, Sales Support and Lead Management