Client Success

Steinway & Sons

Maker of the world’s finest pianos.

Steinway & Sons is a world-class manufacturer of pianos. The pianos are recognized by their quality as well as the attention to detail that makes their pianos iconic and world-renowned. With more of their potential customers going online to research Steinway pianos prior to purchase, Steinway needed a solution to reduce contact time on internet inquiries as well as providing a level of service synonymous with their brand name.


“I highly recomend this software for firms looking to manage the distribution of leads. The software is easy to use and has excellent features compared to many of the systems we reviewed. The program really allows you to customize the distribution of leads in almost any manner. We use this software to distribute leads from our website to our worldwide dealer network. It handles this complicated task quickly. The software is very flexible in terms of our distribution logic. The reporting tools are excellent. Our favorite feature is the ability to track the amount of time our dealers take to open a lead once weve delivered it to them. This has really helped us improve customer service and response.” Dana Messina, CEO (retired) - Steinway & Sons
Industry:
Manufacturing
Organization Size:
Corporate (1,000+ employees)
Country:
Global
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Success Stories

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