for sales teams
Boost Travel Sales with Travel Agency CRM Software
ClickPoint's SalesExec travel agency software for lead management automates prospect follow-up and streamlines marketing for travel and tourism. This allows travel marketing agencies to easily connect with more travelers. Travel call center agents easily switch between incoming and outgoing calls. This increases contact rates and lets agents concentrate on booking appointments and scheduling trips without the hassle of complicated software.
Deliver the Right Message to the Right Audience
An intuitive interface allows agents to reach more prospects. Ease of use encourages high call volume and reduces manual lead prioritization.
SalesExec features inbound call routing, local presence, and pre-recorded voicemail drops. Travel agents increase contact rates leading to more conversations with potential travelers.
Connect & Book More Trips, Cruises, and Tours
Convert more leads with inbound calls, email, and SMS marketing all in one solution. SalesExec enables a response to all leads in under 3 seconds.
- Travel sales software
- Outbound dialing
- Inbound call management
- Personalized email update
Travel Marketing Software
to Improve Customer Engagement
Improve Conversion
Reach prospective travelers at the right time with local presence dialing, inbound screen pops, voicemail drops, inbound IVR, and text messages.
Better Customer Experience
Create call flows with overflow queues so that every incoming call from any source receives a prompt response.
Increase ROI from Every Lead
Create calling groups and teams using our power dialer to call old targets and prospects quickly.
Travel Sales Software with Lead Prioritization
& Customer Engagement
It's easy for travel agents to make more calls, send more text messages, and connect with more prospects with SalesExec. Capture inbound calls, web leads, and direct mail replies, and route them instantly to remote or internal agents. All while maintaining a lead response under 3 seconds.
Reach More Customers with Local Presence Dialing
Improve contact rates by 40-60% out-of-state by displaying a local caller ID number. Deliver pre-recorded voicemails to leads with a single click.
- Outbound dialing with local presence
- Purchase area codes individually
- Auto-detect prospect's local area code
Book More Trips with SMS Marketing
Connect with 60% more of your travel leads with text messaging vs. email marketing.
Create text templates for all your internal call center or remote agents with built-in compliance features.
Why are Call Flows Important to Your Travel Sales and Lead Nurturing Program?
Inbound call flows allow you to capture marketing performance while routing inbound calls instantly. Deliver leads to your internal or external sales teams or from direct mail, offline, and digital advertising.
Call Center Solutions for Travel and Tourism Marketing
300+ Dials Per Day. Sales reps can prioritize leads automatically, request new leads, or automate delivery by lead scoring. The all-in-one power dialer works with any phone system.
Right Email, Right Time
Create emails with plain text or HTML templates designed to increase open rates. Tailor the content and timing of your email to ensure they reach your audience when they are most likely to engage.
- Deliver every email and track open and success rates
- Get instant email open notifications
Going Beyond a Travel Booking CRM System
for Travel Agencies
Travel agents earn their pay by actively engaging leads on travel opportunities, not by wrestling with complex software. ClickPoint provides one solution that manages inbound calls, outbound calls, texting, email, and lead prioritization. Booking agents seek simplicity to focus on what they excel at: discussing travel plans with interested travelers.
Simple Lead Source Integration to Get Leads, Instantly
Fully integrated with the lead sources you love. Map your fields and flip a switch to deliver leads to your team instantly.
This streamlined approach ensures a seamless data transfer, allowing your team to focus on connecting with leads without delays.
Actionable Reporting for Your Travel Call Center and Remote Agents
Scoreboards enable agents to monitor their current status, with number of calls, emails, and appointments for the day, week, and month.
Dashboards assist management in identifying lead sources that are not performing well, while performance reports display the effectiveness of each agent.
Identify performance shortcomings, staffing deficiencies, questionable lead providers, and low-performance marketing campaigns to enhance the overall sales process.
+30%
Reduction in Lead Cost with automated multi-touch prospect follow up
+66%
Average Improvement in agent activity with lead prioritization
+80%
Average increase in contacted leads with text vs. email
+60%
Contact rate improvement with local presence outbound dialing
Travel Agents Book More Trips
with Personalized Customer Engagement
Lead Prioritization
Prioritize leads and guide agents to make the next call, text, or email. Schedule the next appointment with the best CRM for the travel industry.
SMS Marketing
Communicate instantly with prospects and leads via text. Create text templates with compliance and opt-out features.
Travel Email Marketing
Convert more of your leads and prospective customers by automating email, delivered at critical stages of the prospect journey.
Local Presence
Travel business call centers call more leads with integrated click-to-dial, power dial, and preview dial with local presence. Purchase individual area codes and increase contact rates.
Conversation Scripts
Create dynamic scripts to get your agents calling immediately without costly training, perfect for travel call centers.
Notifications & Screen Pops
Respond to new leads instantly with a notification and screen pop for phone calls, opened emails, text replies, and upcoming appointments.
Inbound IVR & Call Tracking
Purchase local or toll-free numbers to capture and route calls from Google CPC campaigns, direct mail, billboards, or landing pages.
Workforce Rewards
Real-time interactive sales scoreboards highlight team achievement in your travel call center, keeping your team on track.
Mobile Agent Solutions
Manage your leads from anywhere with mobile lead management for both Android and IOS.
Is Your Travel and Tourism Marketing Agency Ready
for a Next-Level Lead Management System?
Combining these marketing and communications features helps your agents connect with more opportunities with very little manual involvement. The results speak for themselves. Travel Corporation, Contiki, Trafalgar, Montrose Travel, AAA, and Scenic Cruises trust SalesExec's lead management process to contact and convert more leads.
Amazing support is at the heart of everything we do.
ClickPoint provides 24-hour chat support, extensive product documentation, and weekly training sessions.