LeadExec's advanced call routing and pay-per-call software provide tools for successful call generation and tracking. Additionally, its text-driven chat feature provides customers with an outstanding user experience. Text chat allows you to interact with prospective customers regardless of the medium they use to find you. LeadExec can also track campaigns, ads, and keywords that successfully bring interested prospects to your buyers, call center, or salespeople.
Craft memorable customer encounters with LeadExec's Call Sound Studio. Create custom welcome announcements, choosing from numerous voices and intonations. More than 100 languages are available in Call Sound Studio.
Using a straightforward interface to create call flows, complicated customer journeys are simplified. Collect more data about target prospects to generate more lucrative leads, ensuring they reach the most suitable salesperson or buyer.
LeadExec can dial your web leads for you, then connect them with buyers or salespeople. It can call multiple buyers or salespeople, and the first to accept receives the live call. LeadExec sends the lead information to your CRM via email or text.
With up-to-date call flow testing, you can guarantee your detailed call flows will be routed straight to buyers. This allows you to collect data while providing the most engaging prompts to the potential customer.
LeadExec utilizes natural language processing and automated voice response, offering customers a realistic interactive experience prior to engaging with a salesperson.
Get your leads to buyers or sales teams in seconds with LeadExec distribution.
LeadExec's distribution engine routes calls to relevant locations and prioritizes them according to predetermined rules. Criteria such as round-robin, the highest bidder, or percentage can be used.
LeadExec's SMS chat allows customers to communicate with your business quickly and efficiently. AI-generated responses help distinguish between bots and serious inquiries. Only genuine prospects will be sent to your buyers or salespeople. Advanced automation to ensures valuable opportunities are identified and prioritized.
Dynamic Number Insertion improves marketing and keyword attribution on your Pay Per Call campaigns. Automatically connect phone calls to the campaigns, pages, and ads that generated your calls.
An IVR call center uses an automated phone system to route callers to appropriate agents, departments, or lead buyers. IVR is the technology that enables an automated phone system to interact with callers through voice and touch-tone keypad inputs. IVR systems provide self-service options to customers or route calls to appropriate departments or agents.
IVR systems typically greet callers with a recorded message that provides instructions for navigating the system. The caller then uses their phone keypad to select options or provide information. IVR can use this information to route the call, provide automated responses, or transfer the call to a live agent.
IVR is a highly effective lead-generation tool with all the benefits of call routing. When combined with intelligent lead distribution software, the workload on call centers is reduced. Sales agents spend less time fielding calls from low-value prospects and more time with qualified leads.
Additionally, IVR systems can provide data and analytics to improve lead sources, marketing campaigns, and customer experience.
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