Lead Management

Lead Management

6 Signs Your Inbound Lead Management Process is Broken

6 Signs Your Inbound Lead Management Process is Broken Understanding Inbound Lead Management Inbound lead management combines software and inbound sales best practices to enhance how inbound leads are distributed, nurtured, and processed through a sales channel. Effective lead management is crucial for anyone managing a sales team. It's essential to determine if your lead management process is functioning correctly. Sales leaders often struggle to identify issues within their lead management systems, even when they sense something is off.

Gabriel Buck Mar 23, 2015

Lead Management

The Golden Rules of Lead Management

Keeping these 4 rules in mind throughout the lead management process will insure your success. A conversation today reminded me that not all lead buyers know exactly what to do to be a successful lead buyer. Pretty obvious statement really. We all have questions revolving around how to improve the lead management process and there are very few that have it perfected. The reality is that most companies have very different and unique processes that must be taken into account when applying best practices. Nevertheless, there is a core set of rules that every company should follow to be successful with managing their leads.

Michael Ferree Sep 8, 2014

Lead Management

TCPA Compliance Solution for Marketers, Call Centers, and Sales Teams

ClickPoint releases patent pending lead certification solution ClickPoint Software, an industry leader that provides lead management software to marketers, sales teams and call centers, unveils its solution this week to provide TCPA (Telephone Consumer Protection Act) best practices in response to their newest update to existing requirements.

Gabriel Buck Oct 9, 2013

Lead Management

Lead Management Update from ClickPoint Software

New notifications help sales and call center agents respond to customers instantly With ClickPoint notifications system you now have the ability to turn your lead management system into a central command unit. We have built a dynamic notification system that sends push notifications for major events that occur in the lead lifecycle.

Gabriel Buck Feb 17, 2013

Lead Management

Strengthen Your Lead Quality with Double Opt-In Verification

Double opt-in is more than a compliance checkbox. It's a powerful strategy to improve lead quality, engagement, and conversion rates. By verifying user intent and contact information, marketers can protect their domain reputation, meet global regulations, and increase ROI from every campaign.

Gabriel Buck Feb 11, 2013

Lead Management

Sales Success Dependens on Implementing a Lead Management Workflow

One of the key aspects of Lead Management Solutions is a customizable workflow process. The question is quite simple; is it easy to setup and understand? Before I answer that question, let me tell you why it’s important. The reason why customizable workflows are so important is that every company has different ways they go about pushing a lead through the funnel. For us at ClickPoint, we start with a new lead and then we go through a set of calls and emails until we get a response. Once we have a response, it’s all about scheduling a demo.

Gabriel Buck Oct 2, 2012

Lead Management

We Are Making Lead Distribution Less Complex with LeadExec

“Simple can be harder than complex: You have to work hard to get your thinking clean to make it simple. But it’s worth it in the end because once you get there, you can move mountains.” ― Steve Jobs In 2012, one of our big goals with software development has been to simplify everything. We want to create the best lead management software that gives users advanced options in a hassle-free digital environment. We want our users to be able to focus on profit, not process. The software should be almost transparent to them. Leads should flow through to users sales pipelines with the velocity and grace of a bald eagle. Making the changes to simplify our software hasn’t been easy. In fact, it’s been a difficult process. But we feel that the extra effort we’ve put into understanding the core of our software and removing its complexities will be a huge benefit to users. Lead Exec 4.0 is the embodiment of our focus on simplicity. We’ve made some radical changes to the software that we’re really excited to show the world at LeadsCon, but here’s a glimpse of some of the awesome changes you’ll find in LeadExec 4.0 when it’s launched later this month:

Gabriel Buck Jul 12, 2012

Lead Management

Lead Distribution Referral Program

ClickPoint Software received an overwhelming response from our customers when we introduced the LeadExec Referral Program. Due to the high participation we are extending the program for another two months. LeadExec customers can receive $200 towards their service when they refer a friend to us. Please see the details of the program below to claim your rewards.

Gabriel Buck Feb 9, 2012

Lead Management

Lead Distribution With HurcuLeads

Hello this is Gabriel Buck CEO of ClickPoint Software and we are continuing our interview series with lead companies using the LeadExec platform. Today you will get a question and answer round with Jason Burns of Hurculeads. To review there is a set criterion we use in order to decide who we interview. The companies we interview must have good standing and an excellent reputation in the online marketing industry. We want companies that have a successful model and are willing to share a bit of their success with us in an interview.

Gabriel Buck Dec 27, 2009

Lead Management

Lead Management 800 IVR Call Routing

Today we announced a really cool new feature here at ClickPoint Software. I always love it when we find a way to take something currently done in the industry and make it better. 800 IVR call routing is not new. It has been around for awhile now but from what we have seen there have been limited routing capabilities. I am excited to see our development team brainstorm and come up with new routing techniques that will ultimately make our customers more money.

Gabriel Buck Dec 9, 2009

Lead Management

Lead Management: The Value of Organization

The better your lead capturing system is organized, the more efficiently it can perform. This rings true in every industry and it’s no different for lead generation and creating and capturing leads. Whether it’s building out customer profiles or designing a new lead type to bring on new business, organization equates to preparedness. As a provider of technical support, personally it is much easier to provide support to those that have already organized their requests and changes and are prepared to communicate exactly what they want. It makes the communication between the two of us that much more fluent. Below are a couple of suggestions for organizing several aspects of your Lead Distribution system that may help you as you get started in the lead generation industry.

ClickPoint Software Sep 29, 2009

Lead Management

Live Call Transfers vs. Internet Lead Round #1

One of the benefits of being a software provider to both lead sellers and lead buyers is data metrics. We have the ability to work with lead scoring, reporting, and metrics that can give us valuable insight into the world of leads. Which leads work best? I will tell it like it is. If you want to spe

Gabriel Buck Mar 2, 2009