Sales Engagement
Is Your Business Number Marked as Spam?
By following these simple guidelines, keep your legitimate sales calls from getting tagged as a spam risk.
Sales Engagement
How to Build a Sales Team for High-Performance Sales (Pt 2)
Through diversity, company culture, and an "ideas first" approach, here's how to build a high-performing sales team.
Sales Engagement
How to Build a High-Performance Sales Team (Pt 1)
Hiring the Right People It may sound like a no-brainer, but hiring the right people is critical to building a strong team. The best candidate is not necessarily the one you like the most or the one that has the most experience. There is a range of qualities that should be considered, and the best candidate should have the strongest profile based on those qualities.
Sales Engagement
Leadership in a Virtual Workplace
Leadership is defined, often in retrospect, by how we respond when things go badly awry. We cannot be certain how the COVID-19 pandemic resolves, but we can be certain that our leadership will be defined not by the technological resources we used to address the challenge, but the poise and presence with which we used them.
Sales Engagement
Managing Remote Teams
NASA set the standard for remote management of a crisis fifty years ago when mission control coached the crippled Apollo 13 spacecraft back to Earth after an explosion aborted the mission and jeopardized the lives of three astronauts. The effort to rescue the crew, depicted in the 1995 movie Apollo 13, provides excellent examples of how to manage your team remotely to a successful result.
Sales Engagement
Using SMS Templates and Lead Follow-Up with RingResponse’s Texting Tools
As you already know from our previous blog post–Introducing SMS Texting Solution for Call Centers and Sales Teams–with ClickPoint/RingResponse at your fingertips, you get the easiest way ever to complement your over-the-phone sales activities with SMS texting tools – quickly send a Text SMS to any lead or prospect from the communication center, then call, or send emails automatically or manually to follow up.
Sales Engagement
ClickPoint is Now Integrated with Five9 Predictive Dial for Making More Calls and Eliminating Wasted Time
We’re excited to announce ClickPoint’s inbound/outbound communication suite integration with Five9, the complete contact center software solution to help call center agents increase talk time, catapult closing rates and customer engagement.
Sales Engagement
Improve Speed to Lead and Sales Call Efficiency with SalesExec
As a salesperson, it is critical that you reach as many of your prospects as possible, especially if you are calling into other states or area codes. SalesExec features outbound dialing with click-to-dial, power dial, and prioritized lead dialing. And it works with any phone solution.
Sales Engagement
Enterprise Lead Management and Sales Engagement Solutions for High Volume Call Centers
ClickPoint Lead Manager for call centers was developed to meet the needs of enterprise call and contact centers specifically.
Sales Engagement
Solution Spotlight — Sales Reports and Sales Engagement Analytics
ClickPoint sales acceleration software gives you the tools to measure the metrics that matter, and offers intuitive and powerful sales reports that will help your team make quick and efficient decisions:
Sales Engagement
Sell More and Grow Faster with Inbound Call Tracking
According to a recent report by Forrester “Increased access to real-time voice, video, and webconferencing improves the employee experience, boosts employee productivity, and cascades across improving the customer experience.”
Sales Engagement
How to Install and Use ClickPoint Call Monitor
ClickPoint offers advanced communication solutions for calling more leads in less time – import and call lead lists, utilize pull queues, set up preview dialing for call centers, send and receive text SMS, and easily click-to-dial on new leads.
