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Sales Engagement

Easy-to-use Call Routing, Yep We Got It!

Have you ever wondered what might happen if you had an easy-to-use call routing solution? Well, for one you would be able to increase the amount of leads you capture on your website or landing page. If you have seen some of the existing call flow editors they really make your head hurt and you really can’t make the most use of the system because frankly you need a developer to assist you. These call flows can be quite extensive. “We wanted to create a system that allowed you to really visualize the process and see how a potential client that was calling your company would step through the entire process” ClickPoint Chief Architect, Mike Sawyer

Gabriel Buck

Sales Engagement

5 Strategies to Ensure Sales Teams Remain Engaged

Keeping sales engaged and motivated Engaging and motivating sales teams can be challenging. Incentives and rewards are helpful, but sometimes they aren't enough. Here are five strategies to keep your salespeople focused and driven, utilizing ClickPoint's lead management solutions.

Gabriel Buck

Sales Engagement

Starting a Sales Career at a Large Corporation vs. Small Business

Small fish big pond or big pond small fish? For salespeople this is a tough question “Would you rather be a small fish in a big pond, or a big fish in a small pond?” It’s a pressing question pondered by salespeople at some point in the beginning of a career. Both ponds can teach us about ourselves and each of the ponds can give us a chance to expand our skills indefinitely, as each pond has its own set of challenges. When you consider this from a sales perspective there are even more challenges to consider.

Bryce Buchanan

Sales Engagement

Call Center Metrics

Performance Advantage Understanding one’s position within a competitive call-center environment is an advantage to performance. Offering statistics on the real-time performance of any individual allows a gauge of their efforts, both for their personal information, and for the management team. Allowi

Jon Kight