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Sales Engagement

How to Build a High-Performance Sales Team (Pt 1)

Hiring the Right People It may sound like a no-brainer, but hiring the right people is critical to building a strong team. The best candidate is not necessarily the one you like the most or the one that has the most experience. There is a range of qualities that should be considered, and the best candidate should have the strongest profile based on those qualities.

Gabriel Buck

Sales Engagement

Leadership in a Virtual Workplace

Leadership is defined, often in retrospect, by how we respond when things go badly awry. We cannot be certain how the COVID-19 pandemic resolves, but we can be certain that our leadership will be defined not by the technological resources we used to address the challenge, but the poise and presence with which we used them.

Henry Alfano

Sales Engagement

Managing Remote Teams

NASA set the standard for remote management of a crisis fifty years ago when mission control coached the crippled Apollo 13 spacecraft back to Earth after an explosion aborted the mission and jeopardized the lives of three astronauts. The effort to rescue the crew, depicted in the 1995 movie Apollo 13, provides excellent examples of how to manage your team remotely to a successful result.

Gabriel Buck

ClickPoint News

Updates to California AB-375, California Consumer Privacy Act

As may be aware, California’s CCPA statutes (AB-375) take effect on January 1, 2020. ClickPoint is here to help your organization maintain compliance as it relates to our services rendered to your organization. Please be advised; you may have responsibilities related to CCPA that are outside the scope of our relationship. These include updated privacy policies on your web properties and more. Please consult your inside or outside counsel on these matters.

ClickPoint Software

Sales Engagement

Using SMS Templates and Lead Follow-Up with RingResponse’s Texting Tools

As you already know from our previous blog post–Introducing SMS Texting Solution for Call Centers and Sales Teams–with ClickPoint/RingResponse at your fingertips, you get the easiest way ever to complement your over-the-phone sales activities with SMS texting tools – quickly send a Text SMS to any lead or prospect from the communication center, then call, or send emails automatically or manually to follow up.

ClickPoint Software