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Lead Management

Lead Distribution Referral Program

ClickPoint Software received an overwhelming response from our customers when we introduced the LeadExec Referral Program. Due to the high participation we are extending the program for another two months. LeadExec customers can receive $200 towards their service when they refer a friend to us. Please see the details of the program below to claim your rewards.

Gabriel Buck

Marketing

Pinterest Is The Holy Grail For Social Media Lead Generation

“What the heck is Pinterest and how can it help me with online lead generation?” Those are two questions I’ve been hearing a lot on the web over the past week or two. On January 31st a study was released by Shareaholic that showed Pinterest drives more referral traffic than Google+, LinkedIn, and Yo

Gabriel Buck

Marketing

Learn How To Tweet The Right Way With These Simple Tips

Thanks to the widespread use of Twitter, a lot of businesses are now trying to use the micro-blogging site as a viable way to generate leads. Twitter is an awesome social network for lead generation because high quality Tweets can spread faster than wildfire which. Unfortunately, we see a lot of businesses going about Twitter completely wrong and rather than generating leads from all of their efforts, they’re just adding to the noise and getting ignored.

Gabriel Buck

ClickPoint News

ClickPoint Helps Clients Prevent Data Loss

We will be expanding our support services to offer support from 6am to 7pm Arizona time to help our clients within the Eastern Standard and Central Time Zones. During these new hours, customers will be able to access support via chat, phone, or e-mail for our expanded coverage. We also want to inform all of our clients that we have launched a second data center in Chicago, IL.

Gabriel Buck

ClickPoint News

Dynamic Code Generation and Analysis Using Microsoft Roslyn CTP

Microsoft recently released their Roslyn Community Technology Preview. The Roslyn project gives developers access to the Visual Basic and C# compiler information through APIs. As described by Microsoft, “the Roslyn CTP previews the next generation of language object models for code generation, analy

ClickPoint Software

Marketing

Inbound vs Outbound Marketing, Which Creates the Highest Lead Quality?

There’s no denying that the Internet has completely changed the conventions of marketing. Blasting TV ads and erecting billboards – outbound marketing – has now become a fairly ineffective and scorned way to try to acquire new customers. The web has empowered consumers like never before. This is great for your business because it gives customers the ability to come find you. Inbound Marketing is quickly replacing the way business acquire new customers. Rather than sending a one way message, the new tools of Inbound Marketing allow a two way communication between consumers and businesses. Not only does this lead to a reduction in marketing cost, but it allows business owners to tune into their customer’s needs and desires by earning the person’s attention rather than buying it.

Gabriel Buck

ClickPoint News

The Principles of Tech Support

“Tech Support” is a phrase I sometimes hear uttered with the vehemence of a curse word. Whether you’re struggling through the installation of a new printer on your home computer or wondering why your CRM software isn’t doing what you thought it would do, tech support personnel can be seen as either a necessary evil, or your light at the end of a very long, dark tunnel. Over the past four years I’ve come to learn that two key elements make the difference in good tech support vs. The Other Kind. 1) Attitude. Because I came from a more traditional customer service background, long before I ever got into the wild, untamed lands of Corporate Tech Support, I have a natural affinity for aiming to please. I realize that when a customer calls me and is visibly (or audibly) upset, that this is not an attack on me personally, or even necessarily an attack on the software they’re paying for; it is a natural reflex of frustration unleashed after hours, days or sometimes even weeks of attempting to “make something work”. Because you can’t really argue with a piece of software, the voice on the other end of the phone often makes an easy target for pressure that is approaching (or has already exceeded) the boiling point.

ClickPoint Software

ClickPoint News

Refining Our Workflow: Bug Tracking in Team Foundation Server 2010

Recently, our CEO, Gabe Buck, brought our entire office into our conference room for a Monday morning meeting. Among many other topics, he asked our entire team the following question, “What do you think differentiates a company like ours from other similar companies in our industry that separates us from the competition?” Many answers were thrown around such as tenacity, attention to detail, reliability, and all of the other answers you might hear that are tossed around in a motivational company meeting. One term that did catch my attention was adaptability.

ClickPoint Software

Lead Distribution

Lead Distribution Software – Getting Acquainted with LeadExec

I work in the field of lead distribution, which means I work with many different types of clients. I work with clients in online education, solar, automotive sales, and life insurance, to name a few. The lead distribution industry has an essential place in most fields today. There are different stan

Sean Welch