Sales and Customer Communication Solutions
for Home & Field Service Sales Teams

Companies in the home service sector, including pest control, lawn care, solar, water delivery,
and more rely on ClickPoint with RingResponse to move the needle,
capturing more ROI from sales leads.
Jeff Walters
Jeff Walters
Call Center Director, Terminix
"ClickPoint reduced response time on leads from 30 minutes to less than 5, helping to close more deals, increasing productivity by 66%!"

Generate More Appointments With Sales Software Designed For Home Services

    ClickPoint has designed home service solutions that improve all areas of lead follow up, customer outreach, and lead prioritization, immediately impacting sales performance.

    • Home Services Sales Solution
    • Call Center Sales Scripts
    • Call Center Guided Selling
    • Automated Home Services Marketing
    • Automated Lead Prioritization
    • Outbound Dialing
    • Inbound Call Routing
      Intelligent Sales Enablement
      Omni Channel Communications

      Improve Call Center Efficiency With An Easy-To-Use Calling Solution

      Featuring RingResponse™ Communications Suite for service companies with Inbound Call Routing, Local Presence, and Pre-Recorded Voice Mail Drops help call center agents and CSRs achieve higher contact rates leading to more appointments and sales.

      The simplified sales screen allows call center agents to get more at-bats, enforces a high call volume culture, and reduces the need for manual lead prioritization.

      Reach More Potential Customers With Local Presence Dialing

      CSRs will improve contact rates by 40-60% by calling into other states with a local number that shows up on caller ID. Call center agents can deliver pre-recorded voicemails with the click of a button, improving dialing efficiency.

      • Outbound dialing with local presence
      • Purchase any area code individually
      • Solution automatically detects which local area code to use
        Local Presence Dialing
        Generate More Applications

        Book And Reschedule Appointments Using Text SMS Messages

        Call center agents will connect with 60% more of their leads with Text SMS vs. email nurture.

        Create Text SMS templates for the whole team to use, with built-in compliance features.
        Matt Zoller
        Matt Zoller
        Sales Director, TruGreen
        "Since working with ClickPoint, we have increased our digital sales by approximately 75%. Recent updates enabled us to grow more efficiently at scale, adding to our success and delivering the exact formula needed to drive leads and sales."

        Home & Field Service Lead Management Software

        With sales engagement solutions like Guided Selling it's easy for call center agents to make more calls, send Text SMS messages, and connect with more of their prospects. With the help of lead prioritization, your team will be able to quickly respond to inbound calls, web leads, and direct mail response, ensuring leads are responded to in under 3 seconds.

        Home Services Marketing Software

        Using ClickPoint Lead Management, Home Services Companies experienced the following benefits:

        — An increase in call center agent productivity by 66%
        — A decrease in cost per lead by +30%
        — An increase in digital marketing sales by 75%
        Generate More Applications
        300+ Outbound Dials Per Day

        Easily Generate 300+ Outbound Dials Per Day

        Call Center agents can have leads automatically prioritized, request a new lead, let the solution determine the best fit while providing an all-in-one dialing solution that works with any phone system.

        Not Just Call Centers
        Mobile Solutions For Field Service And Sales Teams

        Call center agents can set appointments for field salespeople, helping to schedule their day, and allowing field salespeople the flexibility to work their leads from any location.

        ClickPoint is available in the Apple App Store or Google Play for IOS or Android
        ClickPoint Software Mobile ClickPoint Software Mobile ClickPoint Software Mobile

        Stop Inbound Call Leakage, Improve Homeowners Experience, Ensuring Incoming Calls Are Handled Quickly.

        Call flows give your team the ability to attribute critical marketing performance metrics while ensuring all inbound call are instantly routed from omnichannel marketing campaigns like direct mail, print advertising, and digital advertising. Route calls to the appropriate branch location, call center, or field service salespeople, ensuring each call is answered by the right team or salesperson.

        Reach Your Prospects At The Perfect Time With Automated Email Nurture

        Create your own emails or use home service templates designed to increase open rates.

        • Deliver every email and track open and success rate
        • Agents get instant notifications when emails are opened
        Automated Email Nurture & Mortgage Email Library

        Going Beyond A Field Management CRM Software

        Call Center agents main responsibility is to set appointments for your field sales or service team, not learn new complex software solutions that are constantly being introduced as "The Next Big Thing". Imagine the benefits of your call center agents having one solution that manages inbound calls, outbound calls, texting, email, and lead prioritization. Now imagine your field sales team quickly accessing, updating, and calling their leads, allowing them to do what they do best; meeting with interested customers talking about their home servicing needs.
        Simple Lead Source Integration

        Add Any Lead Source With A Simple Integration

        Fully integrated with the lead sources you love, like Home Advisor, Zillow, and more. Simply map your fields and flip a switch to start getting internet leads routed instantly to your loan officers.

        Highlight Call Center Achievement With Real-Time Actionable Reporting

        Scoreboards will help your loan officers and teams see where they stand with calls, emails, applications today, this week, this month. Dashboards will help management pinpoint under performing lead sources while performance reports will show loan officer performance.
        Real-time Actionable Reporting
        Mortgage Integrations

        Home Services Integrations

        With a REST API that allows home service companies to tap into their lead data, the integration possibilities are endless.

        ClickPoint can easily integrate with best of breed solutions like internal applications, franchisee solutions, CRM software, Third Party Lead Sources, and Direct Mail.
        Reduction in Lead Cost with automated multi-touch prospect follow up
        Average Improvement in salesperson activity with guided selling and lead prioritization
        Average increase in contacted leads with text sms vs. email
        Contact rate improvement with local presence outbound dialing solution
        Engage With More Prospects
        And Exceed Homeowners Expectations

        Lead Prioritization
        Lead Prioritization
        Prioritize leads and guide call center salespeople to make the next call, text, email, or schedule the next appointment.
        Text SMS
        Text SMS
        Communicate instantly with prospects and leads via a text sms communication center. Create text templates with compliance and opt-out features.
        Email Marketing
        Email Marketing
        Convert more of your leads by automating email, delivered at critical stages of the customer journey.
        Local Presence
        Local Presence
        Call center agents can call more leads with integrated click-to-dial, power dial, and preview dial with local presence. Purchase individual area codes and increase contact rates.
        Sales Scripts
        Sales Scripts
        Create dynamic sales scripts for your call center agents to help team get off the ground fast without a ton of training.
        Notifications & Screen Pops
        Respond to new leads instantly with a notification and screen pop for phone calls, opened emails, text replies, and upcoming appointments.
        Inbound IVR & Call Tracking
        Purchase local or toll free numbers and use them to capture and route calls from Google CPC campaigns, direct mail, billboards, or landing pages.
        Scale Your Sales Team
        Real-time interactive sales scoreboards highlight team achievement and keep your team on track.
        Mobile Solutions
        Mobile Solutions
        Help your field sales team manage leads from anywhere with mobile lead management for both Android and IOS.

        Ready To Get Started?

        If you combine all of these marketing and communications features, they will help your agents connect with more opportunities, with very little manual involvement. The results speak for themselves, enterprise companies like TruGreen, Terminix, and more trust ClickPoint to manage their leads, sales, and sales process to drive more revenue from every lead